Conference Overview

Disclaimer: The Organising Committee reserves the right to amend the preliminary convention programme without prior notice.
Preliminary Convention Programme

Day 1- 25th October 2017 (Wednesday)

Time Activities
12.30pm REGISTRATION starts ( till 5pm)
1.00pm Exhibition starts (till 8pm)
4.00pm Exhibition Soft Launch
5.00pm Welcome Cocktail (Exhibition Hall)
8.00pm THE END OF WELCOME COCKTAIL
8.00pm The END OF THE FIRST DAY

Day 2- 26th October 2017 (Thursday)

Time Activities
7.30am REGISTRATION
9.00am OFFICIAL LAUNCHING & OPENING CEREMONY BY PRIME MINISTER OF MALAYSIA
10.00am COFFEE BREAK
  BUSINESS OPPORTUNITIES IN ASIA PACIFIC
10.30am Topic - Key Growth Trends for Asia Retailing
Speaker : Ms Michelle Grant, Head of Retailing Researcher, Euromonitor International, Chicago
  CUSTOMER'S ENGAGEMENT
11.00am Topic - New way of customer engagement in the Isetan Mitsukoshi Group
Speaker : Mr Toshihiko Sugie, President & CEO, Isetan Mitsukoshi Holdings Ltd, Japan
11.30am Topic - Building a New Interactive Retail Platform
Speaker : Mr Roger Wang, Chairman, Golden Eagle, China
  RETAIL CHALLENGES
12.00pm Topic - The "6+1" Project of New Retail
Speaker : Ms Du Juan, CEO of Gome Holdings Group, China
12.30pm Topic -Aiming for more growth! Challenges for future retailing industry in Japan
Speaker : Mr Yotetsu Hayashi, Director, Distributer & Retail Industry Division, Ministry of Economy, Trade & Industry, Japan
1.00pm LUNCH
  MANAGEMENT / COMPANY STRATEGY
2.00pm Topic - Retail and Business Environments in South East Asia
Speaker : Mr Larry Michael Remsen, CEO, Parkson Retail Asia Limited
2.30pm Topic - The Making of SOGO Malaysia-Our Journey into the Future
Speaker : Datuk Alfred Cheng , Group Managing Director, SOGO, Malaysia
3.00pm Topic - Management Strategy of Seven-Eleven
Speaker : Mr Kazuki Furuya, President, Seven-Eleven Japan Co., Ltd. Japan
3.30pm TEA BREAK
  FUTURE INNOVATION & CREATIVITY IN RETAILING
4.00pm Introduction
Mr Shah Karim, CEO, SafeRock, United States
4.10pm Topic - Retail Excellence Drives Emotion, Experiences and Sales
Speaker : Mr Christopher Sanderson, Co-Founder, Future Lab, United Kingdom
4.40pm Topic - The Evolving Dynamics of Retail
Speaker : Mr Howard Saunders,Retail Futurist , Twenty Second & Fifth Ltd, United States
5.10pm Panel Discussion
  Speaker 1 : Mr Christopher Sanderson, Co-Founder, Future Lab, United Kingdom
Speaker 2 : Mr Howard Saunders , Retail Futurist , Twenty Second & Fifth Ltd, United States
Moderator : Mr Shah Karim, CEO, SafeRock, United States
5.30pm The END OF THE FIRST DAY

Day 3- 27th October 2017 (Friday)

Time Activities
7.30am REGISTRATION
  TECHNOLOGY IN RETAILING/E-COMMERCE
8.30am Topic - The Art, Creativity & Design in Retailing
Speaker : Mr John Peeters, Director Business Development/Co-owner, Holition, United Kingdom
9.00am Topic - Onmi-Channel is the New Retail Reality
Speaker : Mr Hoseok Kim, CEO, 11Street Malaysia
9.30am Topic - Position and Value of Artificial Intelligence Commerce in the convergence in Technology and Commerce
Speaker - Mr Qu Yuechuan, Vice President of JD.Com, China
10.00am COFFEE BREAK
  PART & PUZZLE OF RETAILING WORLD / A RETAIL EVOLUTION
10:30am Topic - The Art of being world class in F&B
Speaker Ms Joanne Denney-Finch, CEO, Institute Grocery Distribution, United Kingdom
11.00am Topic - Taking the Shopping Experience to a whole new dimension in Dining & Retailing
Speaker : Mr Benjamin Yong, Founder & Group CEO, BIG Group, Malaysia
11.30am Topic - The Present Condition of Japanese Retail Business (Supermarket) and Challenges in the future
Speaker : Mr Yukio Kawano, Chairman, Yaoko Co., Ltd., Chairman Japan Supermarkets Association
  NEW RETAIL TRENDS
12.00pm Topic - New Retail Trends
Speaker : Mr Chen Xiao Dong, CEO, In TIME, China
12.30pm TBA
1.00pm LUNCH
  CUSTOMER SERVICE, HOME DELIVERY, PAYMENTS
2.00pm Topic - Consumer-oriented transformation
Speaker : Mr Masahiko Uotani, CEO, Shiseido Co. Ltd., Japan
2.30pm Topic - Online Payment Disruption and Creating Blue Ocean
Speaker : Mr Chan Kok Long, Executive Director & Co founder, IPay88 Sdn Bhd, Malaysia
3.00pm Topic - Persistence and Innovation – Payment Methods in the New Retail
Speaker : Ms Hu Ying, Assistant President, China UnionPay
3.30pm TEA BREAK
  CLOSING KEYNOTE
4.00pm Topic - Missions and roles of a retail industry in the growing Asia
Speaker : Mr Motoya Okada, Group Chief Executive Officer & President, AEON Co. Ltd., Japan
5.00pm THE END OF SECOND DAY
7.00pm GALA DINNER
HANDOVER CEREMONY
FAPRA AWARDS
11.00pm THE END OF 18TH APRCE
Disclaimer: The Organising Committee reserves the right to amend the preliminary convention programme without prior notice.